Client support
Restore your purchase
If checkout finished on this browser, access opens immediately on the success page. On a new device, sign in with the same email you used at checkout after your purchase has synced to your account.
How restore works: Same-browser purchases open via the success URL. Cross-device restore works when you sign in at account.html with your checkout email and your plan has been synced to Supabase by the Everitt OS Stripe webhook. Automatic receipt lookup is not available yet.
Option 1: Return through Stripe
Open the receipt email from Stripe and use the link back to ReRoot if available. Success URLs should look like:
https://reroot.everittventures.com/success.html?plan=monthlyhttps://reroot.everittventures.com/success.html?plan=yearlyhttps://reroot.everittventures.com/success.html?plan=report
Option 2: Sign in on a new device
Create or sign in to your ReRoot account with the same email used at Stripe checkout. ReRoot will load your synced plan and saved quiz results when available.
Option 3: Email support
contact with your checkout email, Stripe receipt, and product purchased if you still cannot access your plan.
Current access on this device
Plan: free
All purchases are final and non-refundable. ReRoot is for entertainment, educational, and general informational purposes only. It does not provide professional advice, does not guarantee any outcome, and you are fully responsible for independent research. Everitt Ventures, LLC is not liable for decisions or reliance on results.